Not at all! At New Image Cleaning Service, we pride ourselves on being different from large franchises and independent cleaners. As a locally owned business with 20 years of experience in the Richmond metro area, we provide personalized and reliable service. Unlike independent cleaners, we have a team of trained technicians, so you never have to worry about missed or skipped cleanings. We also have dedicated office staff to ensure your preferences and needs are being addressed promptly and effectively. Additionally, our 24-hour satisfaction guarantee and commitment to building lasting relationships set us apart.