You do not have to tip your cleaning technicians, however, it is appreciated if you do. You can simply leave the cash for them or you can add it on to the charges. Do note that if you don't tip, this doesn't mean that they would do a poor cleaning job the next time that they clean your home. Our cleaners will always provide excellent cleaning services and your home will always be cleaned to the highest standard. It is common that you leave a small tip after each cleaning such as $10 - $20. With that said, you can leave any amount that you desire.

FAQs Archive - Page 8 of 11 - New Image Cleaning Service - Richmond, VA

Q: How do I pay for the cleaning services?

You'll only pay after we've finished finished cleaning. There are no hidden fees and we take cash, checks and all Premier credit cards.

Q: How much does it cost to get your house cleaned?

The average price for cleaning your household depends on the home's size and the type of service to be administered. We offer a comprehensive cleaning service (deep clean), General Maintenance Cleans (ideal for repeated cleaning services) and a range of other additional cleaning services. Reach out to us TODAY to get an estimate depending on your specific house cleaning requirements..

Q: How long has Orchard Cleaning Services been operating?

Orchard Cleaning Services was established in 2012.

Q: What to do about my pets when the house is being cleaned?

Our team adores pets. We will happily work around your pets, however, if they are a threat to our technicians or may prevent/hamper them from cleaning, then you should secure them.

Q: What if an item in my home is stolen or broken?

We take the time to screen and vet every single one of our cleaning technicians before we hire them. Our technicians are very careful while cleaning and they would take care when cleaning fragile items. They also won't enter any rooms where permission was not given to enter and they won't open closets, drawers or cabinets. With that said, accidents can always happen. Therefore, you should always move and secure any items that are delicate and valuable to you in a locked space and let us know that space is off limits. Additionally, you should always personally secure your weapons, jewelry and cash.

Q: At what frequency should I get my home cleaned?

The frequency in which you should have your home cleaned should be based on how dirty your home gets in a month or even in a week. If you have a house that only has two people living in it and you don't have any pets, then you may be just fine with getting your home cleaned once per month. On the other hand, if your home has 4 people as well as a couple of pets, then a weekly cleaning service is advised.

Q: Do the cleaning technicians use their own cleaning materials and supplies?

Yes they do. We provide professional and excellent quality professional cleaning supplies that are non-toxic. We use Speed Cleaning products as well as Young Living Thieves Cleaner.

Q: Is it a good idea to get a cleaning service?

Yes, it is definitely a good idea to hire a professional cleaning company. It is not only convenient but you'll even be able to save cash in the long run, especially with cleaning supplies. You will also be able to enjoy a very clean and healthy home since our technicians are very thorough and use good cleaning products and equipment. You will have a lot more free time that you can enjoy since you won't heave to clean your home on your own.

Q: What does a regular house cleaning consist of?

There are many different levels of house cleaning according to what you need. The main differences between different types of cleanings are the thoroughness levels as well as what is actually cleaned. Be sure to have a look at our Cleaning Services page in order to look at the particular cleaning checklist of every type of service that we offer. If you want any particular type of cleaning that isn't listed, then be sure to give us a call and we will do our best to accommodate it. Do keep in mind that there will likely be a rate change according to what is added.